Privacy Policy

Welcome to Mentisum ("we," "our," or "us"). This Privacy Policy explains how Media Miso Pte Ltd, a company registered in Singapore, collects, uses, discloses, and safeguards your information when you visit mentisum.com and use our cognitive assessment services.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2.1 Information You Provide

• Quiz responses used to calculate your IQ score and cognitive profile
• Email address (when you opt to receive your results)
• Demographic information (age range, education level) provided during the quiz
• Any additional information you choose to provide

2.2 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, time spent, quiz completion rate)
• Session identifiers stored in local storage

We use the information we collect to:

• Calculate and deliver your personalised IQ score and cognitive profile
• Send your results and follow-up communications via email
• Send marketing communications (only with your consent; you can opt out anytime)
• Improve our assessment methodology and user experience
• Analyse aggregate usage patterns (never individually identifiable)
• Comply with legal obligations

We may share your information with:

• Service Providers: Companies that help us operate our business (database hosting via Supabase, email services, analytics providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

We use local storage and cookies to enhance your experience:

• Essential storage: Saves your quiz progress so you don't lose your answers if you navigate away
• Analytics cookies: Help us understand how visitors use our site
• Marketing pixels: We may use Meta Pixel (Facebook/Instagram) to measure ad effectiveness and deliver relevant ads. Meta may use this data according to their privacy policy.

You can control cookies through your browser settings, though some features may not function properly without them.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is stored on Supabase (PostgreSQL) servers with industry-standard encryption.

However, no method of transmission over the Internet is 100% secure.

We retain your personal information for as long as necessary to provide our services:

• Quiz responses and email addresses: 3 years after your last interaction
• Anonymised aggregate data: indefinitely for research purposes

You may request deletion of your data at any time by contacting us at hello@mediamiso.com.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at hello@mediamiso.com.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Our Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at hello@mediamiso.com.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy, please contact us: